The existing accounts are your beneficiaries’ account which you added under your accounts menu.
It means you are sending money to a brand new beneficiary account. You’re sending money to this beneficiary for the first time.
You can transfer money from your bank account to Fama Wallet. Fama Wallet is a mobile account where you can keep balance for various transactions.
The wallet transfer is when you send money from your Fama Wallet balance to another Fama account.
The domestic Fama wallet transfer means you are sending money to another Fama account within your country.
The international Fama wallet transfer means you are sending money to another Fama account outside your country.
Using Fama wallet to bank transfer option you can transfer money from your Fama mobile account to your bank account.
The bank history shows all your transactions that involved your bank accounts.
You can add money to your Fama wallet account.
The Passbook is like a check book. It shows the history of all transactions.
When someone sends you money, it will show under accept money. You will have to click on accept money. It is to make sure you that you are receiving moneyfrom someone you know.
The airtime top-up is prepaid phone minutes. You can buy airtime minutes for prepaid phones.
The cash pick up means you are sending money to an authorized third party entity where your beneficiary will go and collect the cash from.
All financial transactions within Fama wallet require a 4-digt personal pin. You should have gotten the PIN via email when you signed up for Fama Wallet.
You should keep the PIN confidential to you. It is like your debit card PIN.
Your bank accounts are where you add your bank accounts, and your beneficiaries’ bank accounts for transfer and payment purpose.
Add new accounts are where you add a new account to your Fama wallet.
Under my beneficiary, you add all your beneficiaries’ account that you wish to send money.
Add new beneficiary is where you add a new beneficiary account where you would be sending money.
You will need to show your QR code to receive money from Fama Wallet. Another Fama wallet user can use your QR and pay you.
Security is a number one priority for us at Fama. We host all our customer data in the world class data center with dedicated firewall and dedicated database. We have a robust backup and disaster recovery plan. We do end-to-end encryption and use various tools and technologies for ensuring security.